Privacy Policy

Introduction

Lorijane | Intuitive Crystal Therapist & Energy Alchemist complies with the New Zealand Privacy Act 2020 when handling personal information.

Personal information is information about an identifiable individual.

This policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website, book sessions, purchase products, or participate in workshops and services.

This policy does not limit your rights under the Privacy Act 2020.

What Personal Information We Collect

We may collect the following types of personal information:

  • Your name

  • Email address

  • Phone number

  • Billing and payment details

  • Booking details

  • Information you provide in intake forms or session preparation forms

  • Communications you send to us

  • Website usage data (via cookies)

We collect this information directly from you when you:

  • Book a session

  • Purchase a product

  • Subscribe to emails

  • Complete a contact or intake form

  • Communicate with us by phone, text, or email

How We Use Your Information

We use your personal information to:

  • Provide services and sessions

  • Process bookings and payments

  • Communicate with you about your appointment

  • Send marketing emails (only if you have opted in)

  • Improve our services

  • Meet legal obligations

We do not sell or rent your personal information to third parties.

Payment & Third-Party Services

We use trusted third-party providers to operate our business, including:

  • Squarespace (website hosting and booking system)

  • Stripe or Squarespace Payments (payment processing)

  • Email marketing platforms

These providers may store or process your information securely on our behalf.

Marketing Communications

If you subscribe to receive emails, you may unsubscribe at any time using the link provided in each email.

We will only send marketing communications where you have given consent.

Protecting Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

However, no method of internet transmission is completely secure.

Access & Correction

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of your information

To request access or correction, please contact:
📧 lorijanecrystaltherapist@gmail.com

We may request verification of identity before releasing information.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can disable cookies in your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: 21st February 2026

Contact

If you have any questions about this policy, please contact:

Lorijane:
Email: lorijanecrystaltherapist@gmail.com
Website: https://lorijanecrystalhealing.co.nz